Support

Questions, feedback or a problem with the app? Email [email protected] and include your account email and a short description (screenshots help). We usually reply within two business days.

Common questions

How do I cancel BTG Pro?
Subscriptions are billed by Apple. On your iPhone go to Settings, tap your name, then Subscriptions, and select Beyond The Green. Deleting the app or your account does not cancel a subscription.
How do I restore my purchase?
Open Profile, then BTG Pro, and tap Restore Purchases while signed in to the same Apple ID.
How do I delete my account?
Open Profile and tap Delete account. This permanently deletes your account and personal data. See the Privacy Policy for details.
A bet was graded wrong.
Bets are graded automatically from official results. You can grade a bet yourself from the edit screen, or email us with the bet details and we will look into it.
I am not getting notifications.
Check that notifications are allowed for Beyond The Green in iPhone Settings, and review your alert settings in the app (bell icon on the leaderboard).